Originally Posted by
crazyjaydawg
The FC seats on the 321NEO are absolute trash. Biggest complaints according to NPS. They’re actually in the process of getting new seats for those too.
Honestly the fancy new DLOne suites have similar issues, very hard and too upright (think wooden 50s school chair vibes) when in t/o and landing full up. While they look very nice, it seems obvious that whoever approved them has never flown longhaul on F/J or even done a cursory look at our competitors. AAs J seats are more comfortable, and UA and BA (new suites) have a significantly more comfortable seat in J: somewhat pre-reclined in upright and cloth with more give and cushion vs the hard fake leather.