Originally Posted by
ancman
If Delta’s goal is to offer the most premium product in the industry, then we need to offer the most premium WiFi in the industry. Few things are as important to customers as quality WiFi, particularly HVACs.
Currently, Viasat is decidedly second-tier. Whether it can ever come close to Starlink remains to be seen.
Delta's goal to be the most premium stems only for what they believe people will pay a premium for, and that's reliability. Yes, we are failing at that.. Are there some niche businessmen that want 300mbs to their personal device? I assume, sure. But we haven't had the most expensive or best anything for at least the last two decades. We still have 717s, buy used airplanes like a redneck lottery winner and have ALWAYS been subpar in tech. Is our lack of Wi-Fi in the Pacific a problem? Yeah, I'll concede. But it's also one of the lowest yield markets.