Passengers have VERY short memories.....remember how nice they were to us for 3-4 months after 9/11? then we're back to being the root of all the airline's evils. And remember how excited they were to get RJ's 8-15 years ago so they wouldnt be on those little puddlejumper turboprops?
I just tell them, if you want a real airplane, live in a real city...