We have the playbook for operational reliability. I seem to recall 100% completion factor for 365 consecutive days. Yes there were some flights delayed 24 hours to hit that metric, but it was still an impressive showing. Our problems are not from capability or competence, it's from aspiring managers trying to "sweeten the shot" and then completely missing the target. We know how to run a reliable operation, get the spreadsheet jockeys out of the way and let the operations minded peeps run the show.
Step One: stop intentionally angering the stick actuators.