Originally Posted by
RckyMtHigh
I was flying (vacation as a paying customer) the other day. Had a family of four sitting three on one side and one across the aisle. Some confusion in seating as another person outside the family was in the wrong seat. FA came to help out the situation. She forced the seated family to shuffle their seats so that each family member was sitting in their by name seat. Mind you they were sitting in the correct seats as a family block, just not in the one by name. Utter ridiculous passed off as “you have to sit in the seat my manifest says, if you wanted to sit in a different order you should have done that when you purchased the seats.”
I don’t blame her as much as I blame Dallas. You have inconsistent or contradictory guidance coming out of Dallas leading to wildly different results on the line. It’s comes across as confusing and seems arbitrary and incompetent to the customer - because it is.
it's FAs on a power trip.
Had 50 people on an 800.
In coordination with the ops agent i asked if we could move people around to not have 3 people sitting together with rows empty. He's said sure.
Told the A FA and that person was on-board with the plan.
Then the B comes up and says " I dont move anybody on the gorund, if they want to move they can ask me in the air".
I said I've already arranged it with the ops. It was still a snarky no. ts their little power trip that Dallas gave them.
fortunately my power trip won out, but geez what an S show to move a coulle people.
I've decided I will help.oit OAL crew and our crew family and thats it.
Hopefully the blow back will be great enough Dallas will chamge the process.