Originally Posted by
Liberty
As seen in the examples above, this is a cabin crew quality problem. We’ve always had it and now we’re exposing it more. Until Dallas finds enough courage to get them under control, Future first class/business class are never going to be successful.
Totally agree. They need to fire someone in charge and start shooting a couple of hostages. I don’t even try to get involved. Not my circus. Definitely not my monkeys. The sad thing is that most of the FAs want a service culture and standardization too, but they are being held back by their less than cooperative peers…erm cohearts. Whatever you call them these days.
Our FA leadership and Dallas have been basking in the news clips from the Ellen show for too long and smelling each others farts at deck parties. They need to be shaken to their core. A complete revamp needs to happen in the cabin product.