Originally Posted by
PushingMetal
I’m sure the new product will go down well with the pax, it’s good to see that airlines in the US are trying to compete with the foreign carriers in terms of cabin seating and amenities.
Although, I’ve already read some criticism of the Polaris window seats facing away from the window…can’t please everyone it seems!
Indeed it’s awesome that we are trying to compete, but as some says it’s a difficult task when the customer service is so bad. Don’t get me wrong I think most of the FAs are great, but for better or for worst there is something not sure if it’s the culture or what that is pushing us back. Today I flew in business on the 321, row #3. Noise canceling headphones and I was able to listening both flight attendant discussing about the hiring minimums for the FAs, can not imagine paying hundreds some times thousands of dollars and not even be able to relax in silence . My point…. You’ll never see that behavior on any of the ME3 or Asian carriers.