Originally Posted by
GEARPINSOUT
Very true. I worked for a ME carrier and it’s a completely different world.
FA’s start their trip by scanning on and off the crew bus to ensure they’re on time every time.
Check-in starts with safety questions about the aircraft they’re flying on that day, pass or fail, if it’s a fail then there’s a last chance oral exam.
Next is the briefing with hair, makeup and uniform check. There’s a beauty studio behind the briefing rooms for quick touchups, anything that will take longer results in removal from the flight and an airport standby being pulled followed by disciplinary action.
Every few flights each FA is required to get an operational report from the purser for submission to their manager about their performance.
I could go on but you get the idea.
Yes that’s the reason their service is exceptional, but we can be at least “good” just smiling a little bit more, treating people with respect and not being screaming while all the pax are trying to sleep.