Originally Posted by
Merequetengue
Yes that’s the reason their service is exceptional, but we can be at least “good” just smiling a little bit more, treating people with respect and not being screaming while all the pax are trying to sleep.
you can bash some bad apple FAs all you want about not being aware of their surroundings but pilots aren’t the picture of professionalism either.
the other day I witnessed a DH pilot standing at his seat in first class talking to another DH pilot. He was talking so loud all of first class had no choice but to listen to him describe the LOE in great detail, I was 4 rows away from him and could hear him like he was right next to me. He described the emergency’s and the failures in front of people he has no idea how they feel about flying.
Humans are going to do human things when they have no spatial awareness.