Any one else on here been having problems with Alight and your YSA account?

I’ve had some annoying issues with the card company that mangages the new Mastercard.

A retired friend has had his account hacked with over $50,000 dollars stolen. It has been months trying to recover. This Mastercard does not have the protections normal debit cards have, like easily accessed statements and the easy ability to shut it off.

United mgt. seems oblivious.