Interviewer: All three major airlines are now 100 years old. How does it feel to be a part of that group, and what does that say about longevity in a volatile industry?

Robert Isom: It’s a competitive industry and in that industry I think that we’re second to none. But I think it speaks to those assets that were developed over time. American Airlines has a fantastic set of assets, really underscored by our hubs, furthered by the relationships that we build to get people to wherever they want to go in the world.

Interviewer: It feels like every big airline has their own new premium product to roll out. And I know that’s a big part of American’s vision: to reclaim the mantle of premium global airline. What else do you envision as things you’re going (to) accomplish to bring the airline back?

Robert Isom: What I’d like to first say is that premium products aren’t new to us. Whether it comes to lie-flat, seats in business class or the only airline that offers a true lie-flat international experience. Of course, customers are going to want more in the places that they want to fly and we’re going to offer it to them.