Originally Posted by
Tadertot
More often than not when I DH and all the C+ seats are still blocked 24 hours out (common) - I’ve been asking pilot Assist. Then they say they aren’t available. 20+ open seats. Then I end up in one when the gate agent picks a seat for me in C+. It’s the only part of their IT structure that “works” for them - blocking us from contractual upgrades and pretending like it’s a mistake.
I've had luck arguing with pilot assist if the seat is for sale on delta.com telling them that. They then can't argue it isn't available and that the problem is clearly they built the dh with the wrong yield fare.