Yeah, I think pretty much flights have to be delayed in order to get CS to change their ways on how they handle jumpseats. We were fortunate to have the support of the MOD at the time this standoff occurred. He could have just as easily told us to go, and then we really have no choice but to leave the jumpseater at the gate. I always file the complaint with our JSC as well, he is very well aware of the problems in SLC. Hopefully through dilligence we can get attitudes changed and solve this problem once and for all.