Originally Posted by
Dash8Pilot
UAL Robot: "What airline do you work for?"
Me: "Skywest"
Robot: "Did you say Shuttle America?"
Me: "No"
Robot: "My mistake. What airline do you work for?"
Me: "Skywest"
Robot: "Did you say Mesa?"
Me: "No you stupid piece of garbage. I said Skywest"
Robot: "I'm sorry, I'm having difficulty understanding you. Allow me to transfer you to an agent."
Followed by 10 minutes on hold.
Oh how I love the UAL nonrev line.
Reminds me of 8 years ago when I worked at Great Lakes. Glad to hear that piece of garbage hasn't changed one bit.
You would think an airline based in Chicago would understand someone who has a Chicago/Midwest accent. The stupid thing could never recognize what I said.