Is anybody else having problems with our new provider? This blue cross insurance is driving me crazy. I've got an infant with neurological complications since birth involving excessive fluid on the brain with significant effects and Blue Cross is turning down every claim. Our in-network Primary Care Physician made the referral to the out of network pediatric neurologist(only 1 for 75 miles). Yet they continously reject payment of the neurology visits and requisite MRI's. We get approvals and apologies over the phone from the Blue Cross admin people but they never pay. It is driving my wife crazy. These bills just keep coming and coming for the same charge while I am away on trips. I don't know how many bills my wife has paid that she should not have.

Also, they are rejecting her routine personal appontments for no reason with in network MD's. They claim that it is because they need to find out if she has another primary insurance policy. She doesn't because she does not work, but if she did wouldn't it be up to her to choose which insurance she uses as the primary.

No messages of support are necessary, we think the kid will be just fine in the long run. I just want to know if I am the only one having these kinds of problems. I am burning up way too many man hours tying to get BS insurance issues resolved?

I remember hearing how good this policy is, but if I have to fight for every little benefit is it really worth it?