Optimization is also a mindset which we possess in abundance at jetBlue.
When I read the first issue of the White Papers, the first thing I said was they're gonna need to hire a lot more pilots if they expect to deliver on this.
The bottom line is that it's much much cheaper to keep as few bodies on the property as possible. You can promise the world but keep the staffing tight.
Open time and reserves are a bean counters number one target and we at jetBlue are no different than everybody else when it comes to cutting costs.
That's fine.
Just stop making promises.
-R