I was a passenger on a Mesa UA express flight today out of Dulles. What a poor experience it was:
1)12:22 out of A swithced at last minute to 1:20 out of C concourse.
2)Flight boards at 1200 leaving paz behind until they scream to get on board.
3)Flight attendent brand new.Reads all announcements off a classroom handout with back to pax. 3rd graders could have done better. Very unprofessional.
4) We wait for fuel -20 additional mins after sched dept.
5)2 people have to move from front to back for Weight and Balance THEN they put 450lbs ballast in aft baggage because they LEAVE ALL PASSENGER BAGS behind because they will not wiat for them to come over from concourse A!
6) FO is on IOE (initial operating experince) flight.
What a joke.

Our new company policy will be: NO MORE REGIONALS. No wonder business aviation is growing!