Originally Posted by
flyerfly
Even though it takes for ever getting a hold of Midwest on the phone to list; THEY ARE THE BEST AIRLINE I HAVE EVER HAD THE OPPORTUNITY TO RIDE ON! I can only hope that RAH or shuttle or chautauqua or whatever company you have over there to avoid scope clauses can hold up the customer service that Midwest has provided over the years.
They are truly a fantastic airline...oh and RAH F/As are ghetto....I know my company has some ghetto F/A's but honestly.....RAH has no hiring criteria for their F/As it never ceases to amaze me.
No doubt, RAH will disappoint on the customer service level. There are a lot of us that try hard but I always end up with at least one per crew (pilots and FA's combined) that just has no idea how to treat a customer. As for the FA's. well you get what you pay for. There is a culture (bred by Airways and United) that teaches them to think "i don't have to take schnit from YOU". Though I must say we ended up with a pretty good bunch in DEN for F9. Hopefully the MCI base will fill up with those who take pride in their work. It is possible.