Originally Posted by sailingfun

Just a small point about the Delta effect. Delta management almost two years ago finally grew a pair and told all the connection carriers that if they did not perform they could expect to be cut. Both Mesa and Comair's performance can only be called abhorrant. Comair is last in virtually every measure of customer service looking at every airline in the country. I have waited for Comair flights while crews went off to eat for 45 minutes on a scheduled 30 minute turn at 11 in the morning. I have even heard Comair flight crews make statements like F___ Em, They are Delta's passengers. If Comairs performance had been top notch they would be a much larger airline today.