In this weeks questions on the website, someone (I guess a customer service rep) asked about when they are getting their 300$ allowance for uniforms.

Q. I am in need of more new uniforms. Just making sure we are getting our 300 dollar uniform allowance January 1st 2009.

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Why are customer service agents eligible for a 300$ uniform allowance, and flight/cabin crews don't get a dime? Unless cabin crews do, I don't know.