I recently jumpseated a Southwest flight, and the gate agents were unsuccessful at pulling me up in CASS. They still gave me a seat in the back, but I was not jumpseat approved. I've never had a problem at any other carrier.

Any other fellow PSA pilots out there know what combination of employee number and airline code works for Southwests CASS system. We tried all sorts of combinations using the employee number on the front and the one on the back of my ID, coupled with the "JS" carrier code. Also, they were asking for my location??? Told them I was based in TYS.

Anyone have any insight or experience with this?