Originally Posted by
Jake Wheeler
Passengers want first class service on a 777 from Peoria, IL direct to Macon, GA for $100 because riding the bus is too expensive and takes too long.
Sorry, but it's hard for me to sympathize with someone who is treated like cattle when they are unwilling to pay more than cattle car prices.
They should Moo someplace else like direct to management.
Speaking as a passenger that is not what we expect. We do expect to arrive safely on time at our destination with our bags. We expect a clean airplane. We expect not to be mistreated by gate agents, flight attendants, or even the flight crew (all of which has happened to me). We expect not to be lied to.
Remember - we are your customers and primary source of the revenue that makes your careers possible. While that doesn't give us a license to mistreat airline employees, you should keep it in mind when you deal with us.