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Old 12-17-2008 | 09:52 AM
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magic rat
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Default FDX - Customer Service A+

Here' a story for you. Wife ordered a bike on the internet as a Christmas present for my son. Door bell rings, there's a UPS guy standing there with the bike at his feet....as my son answers the door. "Hey, a new bike!!" There goes that surprise....

Today, A FedEx truck pulls in the driveway, the driver gets out of his truck, comes to the door, rings the bell, I answer. He says, "Sir, I have a very large home kitchen toy in the back of the truck...I didn't want to ring the bell and leave it here, you know how kids run to the door when the doorbell rings (why, yes I do). What do you want me to do with it?" I go open the garage and we sneak it in....beautiful!

I introduced myself, thanked him and shook his hand.

Way to go brown!

Nicely done FedEx!
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