Thread: How do you react to passengers claiming there is something wrong with the airplane

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andy171773 , 12-28-2008 09:51 PM
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andy171773
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  • Joined APC
    Jan 2007
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    CRJ2, ATR, CRJ7, E145, 737
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It does get quite annoying, my favorite is in the cabin of the A320...the Hydraulic pumps make noises almost like a hand saw. I have fun with that one...."yea, they have to put a padlock on the cargo compartment, i guess the combination never got forwarded"

Just tell em it's normal, but never just brush it off..passengers can be a pretty good eye if something is really outta whack about 1% of the time..and it's that 1% that'll really save your butt. So always pay attention.

Or just feed em some "We won't depart unless your safety and the integrity of the airplane is assured"
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