So, I'm at PDT and am gonna try and hop on Southwest this weekend and was wondering if this has been worked out. If their system only accepts 7 digits, how do we help the agents out and know how to enter it. I know its our employee# followed by EN and the airline code is US for most CASS stuff. How do we put it into Southwest's system?
Just wondering if people have figured out how to do it.
Last edited by higgi8f6; 12-29-2008 at 05:39 AM.
Reason: found the phone number still curious about procedure