Originally Posted by
Kubota
NK & customer service, priceless! You know it is bad when you have crew that would rather non rev off-line then on their own airline.
Being a commuter, I have the opportunity to ride on a number of different airlines. I have had bad experiences and good experiences on all of them. Its always the individuals that make or break that experience. Every airline has stand outs, people who go the extra mile.They all also have people so ****ed off at the world that they can't help but make your life miserable too.