I can't wait for the Pinnacle ground station to be gone from CVG. Anything has to be better than those guys. For the past month (at least) every time we show up in the morning for the first flight of the day they are at least 10-15 minutes late, no paper work, no heat, jet bridge not pulled up to the plane and no inspection forms. They always have excuses. Gate printer is broke, etc. 9-10 times they put the delay on the flight attendant. That's messed up.
I welcome Comair's takeover of the station.