Yes I've used my phone to call is that really an issue for you? Yes I'd call and tell them we were leaving CVG. I never understood people like you that are SO hardup they refuse to do anything that makes their day easier simply because it has to do with the company lol. You sound like that mother on the cingular commercials talking about keeping all her precious minutes. I figure with the 22% discount plus writing t off on my taxes I could spare the 5-10min a month.