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Old 03-13-2009 | 11:57 AM
  #23  
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FlyJSH
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Joined: Feb 2006
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Originally Posted by LodyDivots
I agree with PinnacleFO. It isn't right to inconvenience paying customers, trying to make it to weddings, funerals, family events, business meetings, a family member or friend, who is in the hospital, and other important events, just to try to get a contract. I think you really do have to take a look at who is representing you, when you have to resort to those tactics, to get a contract. Those tactics, in my opinion, make you no better than management.
If writing up a valid squawk, making sure manifests are correct, and insuring everything is done by the book inconveniences pax, so be it. I thought being safe, legal, and prudent was providing good service.
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