Well, according to doug-e-fresh (and we all know how much weight that holds), united is actually pretty pleased with us since we did our ramp observations at ORD and IAD. We can only cattle prod so much to get out on time. Also, they have been doing their best to document why planes went out late...like when they dont start boarding until after departure time and then blame it on MX cause they happened to drive by the terminal 2 hrs prior. The only thing United could possibly have against TSA is that we're in negotiations. We all know that United wants the cheapest flying no matter how many passengers they **** off...and besides Mesa, we're it!