Originally Posted by ExperimentalAB

Ayep...they have to earn a $0 tip.

One guy tossed my LW Rollaboard onto my brand new $300 Scott flightbag, gouging the leather on the top flap. Needless to say, he didn't get a penny (but I did effectively bring it to his attention). Actually, I should have charged him the $50 for the leather repair...