FYI, I heard the FA from that flight talking about it on the employee bus the other day. She said it wasn't nearly as bad as the media made it sound. Absolutely no injuries, and she said that one lady even had a cup of coffee in her hand... and she didn't spill a drop. (might I add that most FAs would probably over exaggerate things )

I like to poke fun at Flagship as much as anybody else, but you have to consider the source.