Originally Posted by
piper338
Commuting home a few days ago to DFW I was forced to go thru MEM, I was planning on taking American, I had a real tight connection. When I got to the gate I saw that the flight had canceled. I saw that a NWA flight to DFW was leaving in 15 mins I ran to the gate the flight was full. But, for the first time the gate agent said "Don't worry we'll get you on." It was a breath of fresh air to hear that. Most gate agents wouldn't even want to look at me, especially since the flight was about to close.
Anyhow thanks for getting me home guys!
Well there has been a slow change over the years. These people have been so beat up and now they seem to see a bit of a better day coming ...