I've seen a woman cry and get off a 1900 while still parked on the ramp because she was terrified to fly on the thing. People don't like small airplanes, period. All you regional guys have heard the shock and disbelief of passengers boarding with all the 'wow/barbie-jet/omg' comments. Facts are facts, all the blood shed in this industry in recent years is written in scumbag regional airlines. If those Pinnacle clowns a few years back managed to kill innocent people on the ground with their lack of professionalism/immaturity/disregard for the profession, this story may have played out earlier. 350hr wonder-kids; C152 to jet-transport/turbo-prop pax carrying. needs to be disclosed, watch how many people will choose NOT to fly if they knew the experience of the crew!