Thread: Cal 'stinks'
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Old 07-11-2009, 08:52 PM
  #50  
Jack Bauer
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Originally Posted by 757Driver View Post
Oh please.

I'll bet your beloved carrier has the exact same rules as CAL does and would leave you behind if this happened to you.

Good luck.
"I hope Continental continues to take this stance and my airline of choice makes advancements in customer service where the customer is right and builds alot of business (direct and word of mouth from this)."

Again, no middle ground with these guys. They try to frame extreme examples and deflect the fact it wouldn't have been a big deal to let this guys daughter get on another flight. They turn it into a ridiculous extreme example where CAL is scheduling empty triple sevens and going out of business. Let them hold to the inflexabilty and hope your non Continental carrier takes their customers. We want our competition to remain inflexible and send more customers our way. Its really that simple.
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