Originally Posted by Colnago

I'm trying to understand what happened today:

So today I tried hopping on a flight to Istanbul out of JFK. (DL72)
I checked the loads while I was at the airport, on Travelnet, maybe about an hour and a half prior to departure.

The loads on Travelnet looked like this:

Business Av/Au (14/15)
Coach Av/Au (-16/xx) [overbooked, of course]

Here's what's happening: In the past Delta would not bump up coach revenue passengers to Business Class, BUT they are now. I THINK most if not all are medallion flyers, not thats just a hunch. Got bumped off a flight ATL-LGW last year right after they started doing this. SO, to be sure of getting on, really check to make sure that coach isn't way oversold. It sucks, but thats what the powers that be have decided! Good luck!

Originally Posted by btwissel

another thing as told to me by a Delta gate agent is what class you list for as a non-rev matters as well.

if you list for first/business, and there are only seats in coach, then they'll "downgrade" the listing to the coach seat.

however, if you list in coach and there are none available, but first/business is open, the system will not automatically "upgrade" your listing. you'll be left behind. if the gate agent is busy they may not have the chance to change it in the system and help you out.