CRM Program Manager
Short Bus,
PM me if you need any more info. I'm the CRM program manager at FSI. Years ago the Texas transportantion Institute (down at A&M) did extensive CRM studies and proposal with BNSF, headquartered here in Fort Worth. They developed curriculum, the syllabus, powerpoints, etc.
Ultimately, training CRM in rail ops was considered "too expensive" so it never made much headway. I've got all the reports (and probably the powerpoints and scenarios they developed) around here somewhere. If nothing else, I could give you contact info and the website.
FSI provides CRM training to refinery operators (working a panel, talking on the radio, watching gauges...much like what a pilot does.) The training has been very well received. These seem to be the only guys spending the money on non-mandated training.
Translating it to medicine has had limited effect. Each doctor is essentially a "contractor" to a hospital so unless the hospital is paying for it, my experience is that the doc is not writing the check.
Remember the old adage, "what's the difference between a pilot and a doctor?"
A pilot thinks he's God, a doctor knows he's God.
Let me know if I can help.
S.F.