Maybe the reason folks post here is because they have found it's one of the few places they have a voice. Other pilots tell me all the time that when they send an e-mail to the union, they rarely hear anything back. My experience is pretty much the same. I know the block reps and others are very busy, and I'm sure they get a ton of e-mail. Still, you'd think the minimum thing to do in a place where we use the word "professional" a lot would be to at least acknowledge they got the message. "Thanks, Capt Donuts, got your message." That's six words. Shoot, you can make a macro to can-spam a generic e-mail reply if you'd like. However you do it, I think the union reps should make some reply, however small, to every e-mail they get. Then, the folks in the trenches will at least know they've been heard.