So, bright and early this morning I went on-line, and using my browsers' search function I typed "auto insurance reviews", preceded by: 1) "progressive"; then 2) "geico"; then 3) "state farm"; then 4) "Allstate"; etc, etc. You get the idea. Anyway, that brings up reviews from policy holders and individuals who had claims against said insurance companies. To make a long story short, I'm done looking and will continue my association with USAA.
JJ