Originally Posted by newarkblows

Continental hasnt cared about quality or anything close to quality in a long time. This isnt surprising in the least. They want cheap and that is what they are getting. Go back to 2000 when they sold the atr's because of an "all jet fleet" is what business travelers wanted. Now a more comfortable turbo-prop comes along and they go with the shadiest company they can find. I love how the q400's gear up landings, Buffalo crash, the wheel falling off on landing, the constant maintenance issues and cancellations, the fuel hedging loss,and the complete cluster from when chq started up in houston are all being ignored. There have been some monumental oversights by management.

This cheap cheap cheap mindset gets you nothing but headaches and ****ed off passengers.

I think there needs to be a come to jesus moment among US airlines where this outsourcing is banned or outlawed. If you want to use the name then 90% have to be flown, operated, handled, and represented by that name and company. Not like Midwest where it is the other way around.