I agree that we have some serious cosmetic issues. But the bigger issue is, DAL is increasing flights into ATL because we "gotta protect ATL". I understand that. But I also understand the congestion this is bringing. Not to mention, your passengers arrive at Concourse T and has 30 minutes to eat, use the bathroom, and get to Concourse C. Sure its their fault for having short connections between flights, but so far on my last two trips, I've consistently been late to the gate thanks to arrival ground taxi delays.

JFK is ATL times 1,000. JFK is confusing to me and I fly out of there as one of my domiciles. I really hate answering questions from passengers because I simply don't have the answers.

LGA isn't much better. I welcome the increase in flying there; however, I think it will ultimately make DAL look worse statistically overall since more of our flights will be permanently delayed which is ops normal for LGA.