I agree with HoursHore, the local delivery drivers are a huge problem for DHL/Astar/ABX in the US. They sub-contract the actual delivery of packages to local companies that hire the employees and provide the vans to make deliveries. They arent DHL employees. Here's a funny story: Years ago, my office was across the street from the former world HQ of Fedex. As it is in many "office park" locations, the name of the street that they were on is very simillar to the name of the one we were on. Our building number was the same as FedEx's. I had a customer that requested that we ship something to them via AirborneExpress, on their account number. We didnt have any waybills or other supplies, so we called Airborne to get some and they shipped them out. A few days went by, and we didnt get the supplies. I called Airborne to see what the problem was. They told me it had been delivered. At the time, we were a three person office, so I knew that it hadnt been delivered to us, so I asked them who signed for the package. They responded with a name that I had never heard before, so I asked them the address that they had delivered it to. They gave me the address of the FedEx building across the street. So, I walked over to ask them about it. This building had a pretty substantial security operation in the lobby, so when I walked in, they politely asked how they could help me. I asked them if they had taken delivery of some Airborne Express supplies. They said they had, and had been wondering why Airborne would want to ship waybills and whatnot to FedEx.

I collected my supplies and left...