Originally Posted by
swimheiss
Hi guys, I'm not by any means a pilot, but a longtime fan and previous Midwest customer.
I see a lot of validity to every point you all argue, but I think there needs to be an enhanced presence from the passengers to make things happen. I'm including the text of an email I just sent to RAH's customer service email address listed on their website. I know that their people will probably ignore this or send a bull**** reply, but I think we need more activism overall to help protect the dignity of the piloting profession, as well as that of the F/A's etc.
Here's the message I sent:
To whom it may concern:
I would like to congratulate all of you on your success of saving the future of Midwest Airlines. Although Midwest is a little-known niche airline in the overall industry, ownership of this airline carries some big responsibility. Midwest customers are not the traditional low-budget citizens of the "United States of Amnesia" who will willingly fly any route at the lowest price possible on whatever regional aircraft and seating arrangement happens to be available with underpaid, underqualified, and underslept flight crews happen to be available just because some freshly baked cookies happen to be available instead of peanuts or pretzels. If we wanted that, we'd fly Southwest and mobilize Grandma in advance for half the price. Midwest's business plan was based on a loyal customer base that was willing to pay more for the services they preferred. Many of these customers have deep sentiments about the beginnings of the airline with the Kimberly Clark Corporation, providing the Best Care in the Air.
I understand that you may feel that there are financial and business reasons to get rid of the widely known Midwest aircraft, flight crews, and seating arrangements. If you are truly going to go through with that, then you might as well put your cards on the table and declare the entire Midwest Airlines name and trademark dead and gone. Anything else is just putting lipstick on a pig.
As a former Midwest customer, I will miss the service and quality of experience that I received while flying with Midwest. For a premium of about 30% over comparable coach arrangements, I was able to consistently experience a first class flight with first-class accommodations.
As much as I will miss flying with the former Midwest Airlines, please do not expect me or people like me to be dumb enough to hang on to the brand out of nostalgia. Unless the aircraft, flight crews, and seating arrangements are brought back, consider the brand dead.
Thank you for your time and consideration.
Now I know some of you who are reading this are current RAH pilots and may be deeply offended, but rather than giving me a nasty reply, lets see you suck it up and fight your management to let the MEH pilots into your seniority list with wages that are at least within range of what they previously received. If not, then lobby really hard to eliminate everything that says "Midwest" on every plane, in every terminal, and on every piece of marketing. There is little room for middle ground on this.
I apologize in advance for my tone, and thank you for your time.