I've had my LW for about 3 years. Greatest buy ever. I commuted overseas to and transported all kinds of building supplies in it for a year while renovating a small cottage. Amazing bag. I had a zipper problem on the outside pocket, and sent the bag in to get it fixed. They replaced everything except metal frame. Brand new material everywhere, new handle, new foam etc...

If you get one, spend the extra 12 bucks to get the "belly strap" and the extra 12 bucks to get your name on the handle. It looks good and helps ensure it isnt mistakenly mis-taken!.