There's this one ground controller in BWI... a woman. When she's on clearance, she's fantastic, very nice, always says "and have a great day!"
When she's working ground, it's a disaster. She's always got the supervisor looking over her shoulder. At first I thought she was training, but this went on for MONTHS. Granted, I'm not in ATC and have no idea how long it takes to train for Ground.
So anyway, after calling and calling and calling for taxi and receiving no response, the other company plane chimes in and gets his clearance right away:
Ground: "Taxi P B N S to 15L"
Company reads it back and then we jump in:
"Ground, CAIR 123 ready to taxi behind company."
Ground: Roger, follow company to 15R."
Company: "Uhh... you want us to 15R now?
Hesitation
Ground: "Negative, CAIR 456, continue to 15L. CAIR 123 follow company to 15L.
Just as we're almost clear of the C intersection on P (it's a big one) she calls us.
Ground: CAIR 123, make that right turn on C, taxi RWY22 S to 15R."
Supervisor in the background: "LEFT!!! LEFT!!!"
I mean, that supervisor was SCREAMING! After a few seconds she came back on:
"CAIR, that's 15L"
"Roger"
I felt bad for her, but she just doesn't seem to get it. More than a few times the supervisor's actually taken her place on the radio to fix what she's done, then she'll come back on after a few transmissions.
But on Clearance, she's an all-star