Originally Posted by
Mitragorz
There's this one ground controller in BWI... a woman. When she's on clearance, she's fantastic, very nice, always says "and have a great day!"
................
I felt bad for her, but she just doesn't seem to get it. More than a few times the supervisor's actually taken her place on the radio to fix what she's done, then she'll come back on after a few transmissions.
But on Clearance, she's an all-star

Reminds me of LAF one time, a new voice was giving clearance, and it was something way way wrong, and in the background you hear a shouting voice "WHAAAAAAAT!!!!!!!" Seconds later the supervising control came over and fixed about 5 different clearances in 10 seconds and returned the helm to the trainee.
I was in SAF this weekend, and called for clearance. We waited patiently as the trainee stumbled over a simple "RV direct, maintain 16,000, blah blah" clearance. Kept going back to the 160, FL160, 16/16,000. Finally the super came over and cleaned it up. I thanked him with the readback and we went on our way. Gotta learn somehow, but it was good for the guy I was training to hear it also.