Old 12-01-2009 | 01:06 PM
  #64  
srleslie
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Originally Posted by i121ADX
Ok here are a few things I see wrong with this.

1. Seniority List Integration. Let's say that DAL would pull over 9E, OH, and XJ. Would a mainline guy be upset that a pilot from one of the regionals is now ahead of him in seniority? C'mon. Think about this.

2. You can't stop outsourcing. It's a disease and every company is doing it to cut costs. There is no more customer service, it's all this fake crap we get on the phone when calling FedEx or UPS. The only customer service I get is from BAX and DHL because they haven't outsourced there forwarder desks.

3. I hate hangovers and somebody should fire the guy that invented them.
FYI I've worked in customer service at FedEx and their call centers are not outsourced...not to another company and not outside the US
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