Originally Posted by Dougdrvr

"frequent fliers who are willing to pay us a premium to get on Midwest because they love that cookie.”

If he thinks that was the reason for Midwest's reputation, his company is in big trouble. Passengers kept coming back to Midwest because of the service given by the employees, most of which, are now gone.

I also think that it is glaringly apparent that there is no mention at all in the article about any impending labor agreements. Not even on his radar.
A minor annoyance, at best.