I hope this helps strengthen your thread. I know that for me, at least it feels like the changes are slowing down a bit and maybe, just maybe I will be able to get some of my head out of the water.
- Select your phone and bring up the keypad (as if going to dial a number) - Type in the vru phone number
- Hit the bottom left button (+person). This will create new contact.
- You will see the line that has the phone number that you just inserted, select the page over arrow (>) on the right hand side of that line.
- Now, in the lower left corner you will see a button marked "+*#" hit that - Next press "pause"
- Next enter your 6 digit employee number and *
- Next , hit pause again
- Next put in your password
- Next enter the pound button (this will end your long string of numbers and characters)
- Lastly, hit the save button on the top right corner of your screen.
This works great for calling the vru, however sometimes the password doesn't take and I get rerouted to someone in the 767 training deptartment (always get his voicemail). Just try again and it usually goes through to the VRU.
Hope this helps,