What's the deal with Manual Services? I start training in a week, requested my manuals via DeltaNet back on the 3rd, and haven't heard anything. Multiple e-mails and phone calls (always get the voicemail) have yielded no replies. And yet a buddy of mine who starts training the week after me requested his manuals a couple of days after I did, and already had them delivered to his house. Great customer service!

I'm beginning to think I'll be heading to training (in Minneapolis) with no manuals.